Meet an experienced AI expert who is also an ITSP like you for 40 years!!
David Tan and his partner Evan Leonard have been well-known members of the ITSP community for the past four decades. Their ITSP company CHIPS continues to bring industry-leading innovations to the ITSP business even today.
Founded in 2017 by Evan and David, CrushBank developed the first AI-enabled IT help desk application on the IBM WatsonX platform and it has kept on growing from there,
Today, CrushBank integrates with ConnectWise, ServiceNow, BMS by Kaseya, Autotask, BMC Remedy and other ITSM platforms along with Microsoft Teams, SharePoint, Liongard, ITGlue, Confluence, Secret Server and more to complement the skills and knowhow of every service provider with immediate access to the resources they need to become heroes to their customers.
In this session, CrushBank CTO David Tan shares his 40+ years of insight as an ITSP and how he has leveraged it to provide ITSPs and their customers with an amazing AI partner helping them create unparalleled customer experiences and achieving new echelons of customer satisfaction.
Read IBM’s “Making the Help Desk Even More Helpful” for a deeper dive into CrushBank’s amazing AI solutions.
Reserve your seat for this business building, eye-opening session that will not only augment your knowledge of AI, but also show you new ways to grow your business and your customer’s businesses with AI. Click Here to Register!
About Our Speaker: David Tan, CTO – CrushBank Technology
CTO and co-founder of CrushBank Technology, David co-founded a leading MSP where he served as CTO for 30 years. The first in the industry to specifically apply AI and unstructured search to the data sets leveraged by MSPs every day, his vision continues to shape the direction of the product today. David is a hands-on technologist, with proficiencies in multiple disciplines range from application development to cognitive computing, machine learning and artificial intelligence. With a passion for embracing new and emerging technologies and guiding ITSP’s through the changing world of AI-driven IT Support, David has built AI Solutions on IBM Watson, Microsoft Azure and OpenAI. He has detailed expertise in the areas of MSP efficiency and effectiveness.
David has spoken and participated in panels at numerous conferences and industry events, including with IBM Think, World of Watson, ConnectWise – IT Nation, Executive Connection Summit, ChannelCon and many more. He is among the foremost experts in AI and ML for the IT Support community.